Ottogi Royal Palace Han Tea Ottogi

Fast Shipping and Professional Packaging

We can offer a variety of shipping options due to our long-term partnership with UPS FedEx DHL. Our warehouse personnel will pack every item to our exacting requirements. Your products will be subjected to an extensive inspection and be properly packaged prior to being delivered. We deliver to thousands of clients each day across multiple countries. Our determination to be the biggest online retailer around the globe is evident by this. Both Europe and the USA have warehouses and distribution centers.

Orders with more than 1 item are assigned processing periods according to each item.

Prior to shipment before shipping, we'll examine thoroughly the items you've ordered. The majority of orders are shipped within 48 hours. The delivery estimate is between 3-7 days.

Returns

Due to the multiple parties involved, including the factory and the warehouse, we're unable to effectively manage inventory. Stock levels can fluctuate at any time. It is possible that the stocks could be depleted after the order has been made.

Our policy lasts for a period of 30 days. We cannot replace or refund your purchase if it has been 30 days from the date of purchase.

You are able to return an item when it's unopened and still in the same condition as the day you received it. It must also be returned in its original packaging.